Legal
Version 2.0 · Effective 29 July 2026
These Terms & Conditions ("Terms") are a binding agreement between you and MindSolutions ("MindSolutions", "we", "us"), the operator of mindsolutions.ai. By creating a journey, accessing content through a personal link, or otherwise using the service, you confirm that you have read, understood, and agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service.
You must be at least 18 years old and legally capable of entering into a contract to use MindSolutions. The service is designed for adults engaged in ordinary personal development. It is not designed for, and must not be used as support during, an acute mental-health crisis (see Section 4).
MindSolutions is a personal-development platform. Based on the answers you give in a self-assessment and in ongoing reflections, it generates written profiles and spoken audio sessions intended to support self-awareness, relaxation, and personal growth. It is a tool for personal exploration — nothing more.
MindSolutions is not a medical, psychological, psychiatric, therapeutic, coaching-certified, or mental-health service of any kind. It does not — and is not able to — diagnose, treat, cure, mitigate, or prevent any disease, disorder, or condition. Nothing in the service constitutes medical or professional advice, and no content should be relied upon as such. The service is not a substitute for professional therapy, counselling, medical advice, medication, or care, and you should never delay, avoid, or discontinue professional care because of anything you read or hear on MindSolutions.
If you are experiencing a crisis, thoughts of self-harm or suicide, or any mental-health emergency, stop using the service and contact your local emergency number or a crisis line immediately.
Audio sessions use guided, deeply relaxing techniques. For your own safety you agree to the following:
Your use of MindSolutions is voluntary and entirely at your own risk. Personal development involves reflecting on your own life, and content may surface thoughts, memories, or emotions that feel uncomfortable. You alone are responsible for evaluating the content you receive and for any decision you make — or do not make — in response to it, including decisions that are emotional, physical, financial, relational, professional, or health-related. You confirm that you accept these risks and that you use the service on your own judgement and responsibility.
Your profile, audio sessions, and related content are generated by artificial intelligence from the answers you provide. AI-generated content can be inaccurate, incomplete, generic, or inappropriate for your specific situation despite being personalised in style. It is not written, reviewed, or approved by a clinician or any other professional, and no statement in it should be treated as fact, advice, or an assessment of you as a person. Treat it as one perspective among many.
To the maximum extent permitted by applicable law, the service and all content are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory — including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the service will be uninterrupted, timely, secure, or error-free, that content will meet your expectations, or that any particular outcome, improvement, or result will be achieved. Any statements about personal growth are aspirational, not promises.
To the maximum extent permitted by applicable law, MindSolutions, its owner, and anyone working on its behalf shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, nor for any loss of profits, revenue, data, goodwill, or opportunity, nor for any emotional, physical, financial, relational, or other personal outcome arising out of or connected to your use of (or inability to use) the service — regardless of the legal theory and even if we were advised such damage was possible.
To the maximum extent permitted by applicable law, our total aggregate liability for all claims arising out of or relating to the service is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) €50.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law — including liability for death or personal injury caused by our negligence, for fraud, for intent or gross negligence, or your mandatory rights as a consumer. If you are a consumer in the EU/EEA, you retain all protections granted by the mandatory consumer-protection laws of your country of residence, and these Terms never reduce them.
To the extent permitted by applicable law, you agree to indemnify and hold harmless MindSolutions and its operators from claims, damages, and reasonable costs (including legal fees) brought by a third party that arise from your breach of these Terms, your misuse of the service, or your violation of any law or third-party right.
We do not use passwords. Possession of the private access links we send to your email or phone is what authenticates you. You are responsible for keeping those links confidential — treat them like a password. Anyone with your link can see your profile and content, and actions taken through your link are attributed to you. If you believe a link has been exposed, contact us and we will rotate it. We are not responsible for access by third parties that results from you sharing or failing to protect your links, except where caused by our own fault.
You agree not to:
We may suspend or terminate access that violates this section, with a refund of any unused prepaid period only where the law requires it.
The service — including its software, design, prompts, methods, and all generated content — is owned by or licensed to MindSolutions. We grant you a personal, non-exclusive, non-transferable licence to use the profiles and audio generated for you for your own private, non-commercial purposes for as long as you use the service. You retain ownership of the text you submit (answers, reflections, messages) and grant us a licence to process it to operate, provide, secure, and improve the service as described in the Privacy Policy.
EU/EEA right of withdrawal: if you are a consumer in the EU/EEA you normally have 14 days to withdraw from an online purchase. Because your paid content is generated and delivered immediately after purchase, by completing checkout you expressly request immediate performance and acknowledge that, to the extent permitted by law, you lose the right of withdrawal once the personalised content has been fully delivered — and that if you withdraw before then, we may deduct a proportionate amount for what was already provided. This never limits withdrawal or refund rights that your local law makes mandatory.
We may modify, suspend, or discontinue any part of the service (including features, content cadence, and free-tier scope) at any time. We will give reasonable notice of material changes that affect a paid subscription, and if we discontinue a paid service you have prepaid for, we will refund the unused portion. We may terminate or suspend access immediately for breach of these Terms, suspected abuse, or where required by law. You may stop using the service, and request deletion of your data, at any time.
The service depends on third-party providers (payment, email/SMS delivery, hosting). We are not responsible for failures or acts of third parties outside our reasonable control, and links to third-party sites are provided as-is without endorsement.
We are not liable for delay or failure to perform caused by events beyond our reasonable control, including outages of infrastructure or suppliers, natural disasters, war, labour disputes, or acts of authorities.
These Terms are governed by the laws of Sweden, without prejudice to the mandatory consumer-protection rules of your country of residence if you are a consumer in the EU/EEA. Disputes shall be resolved by the competent courts of Sweden, or — if you are a consumer — the courts of your country of residence where the law gives you that right. Consumers may also turn to their national consumer dispute-resolution body (in Sweden, Allmänna reklamationsnämnden, ARN).
We may update these Terms from time to time. Material changes will be announced by email or in-product notice at least 14 days before they take effect. Continued use after the effective date means you accept the updated Terms; if you do not agree, stop using the service and (for paid tiers) cancel before the changes apply.
Questions about these Terms? Reach us at hello@mindsolutions.ai.